I just purchased a pair of glasses from Lenskart. On first glance, they have loads of frames, attractive discounts and a generous returns policy. They also ship pretty fast.
So far so good. But something I came across recently, left a bad taste in my mouth. They have introduced a new brand of 'lenses', called Klar. The problem is, they totally mislead the customers about the origins of this brand.
Here's a description of one of their so-called Klar HD Unbreakable lenses.
The problems?
1. KLAR is owned by Valyoo, the parent company of Lenskart. A quick WHOIS lookup confirms that.
Yes, they mention that in an obscure link here - http://www.lenskart.com/know_more_klar, but it's not very clear, and it's not a distinct brand per se. Which means, if something goes wrong with the lenses, you're again at the mercy of Lenskart for replacement.
2. They're not available anywhere else, much less Europe (note the point in the description above - Most recommended lens in European countries).
3. No ophthalmologist by the name of Dr. Roger Dahl comes up when you do a quick Google search.
4. That image of a doctor is picked up from a stock photos gallery - here
http://www.123rf.com/stock-photo/ophthalmic.html
5. The claimed "Market price" thing is probably bogus as well, since they are not available anywhere else (if you google for other brand-name lenses, you get price lists of some popular opticians who carry those, but nothing like that in case of Klar).
It's not that they are bad or sub-standard lenses - (I don't know, I just got a pair yesterday, don't have any good/bad experience to speak of) - but how do I trust them when they say these are made of MR8 with UV coating, among other claims given that they're lying about the very brand itself?
Not good, Lenskart. Not good.
So far so good. But something I came across recently, left a bad taste in my mouth. They have introduced a new brand of 'lenses', called Klar. The problem is, they totally mislead the customers about the origins of this brand.
Here's a description of one of their so-called Klar HD Unbreakable lenses.
The problems?
1. KLAR is owned by Valyoo, the parent company of Lenskart. A quick WHOIS lookup confirms that.
Yes, they mention that in an obscure link here - http://www.lenskart.com/know_more_klar, but it's not very clear, and it's not a distinct brand per se. Which means, if something goes wrong with the lenses, you're again at the mercy of Lenskart for replacement.
2. They're not available anywhere else, much less Europe (note the point in the description above - Most recommended lens in European countries).
3. No ophthalmologist by the name of Dr. Roger Dahl comes up when you do a quick Google search.
4. That image of a doctor is picked up from a stock photos gallery - here
http://www.123rf.com/stock-photo/ophthalmic.html
5. The claimed "Market price" thing is probably bogus as well, since they are not available anywhere else (if you google for other brand-name lenses, you get price lists of some popular opticians who carry those, but nothing like that in case of Klar).
It's not that they are bad or sub-standard lenses - (I don't know, I just got a pair yesterday, don't have any good/bad experience to speak of) - but how do I trust them when they say these are made of MR8 with UV coating, among other claims given that they're lying about the very brand itself?
Not good, Lenskart. Not good.
No comments:
Post a Comment